Luthier Services & Electronic Repairs(updated Aug.12.07)

Got a question? Call Gilles direct at 613-932-8603 or by email
We've been appointed as the area's only qualified BUZZ FEITEN retrofit shop for guitars & basses with the expertise to do these installations properly.If you're picky about your tuning & intonation,check out our Feiten equipped demo guitar for yourself in our shop.If you've already had a Feiten Retrofit done elsewhere that doesn't "feel" right,then we
can re-do it "the right way".
Rainbow Music recognized the need for qualified electronic servicing & repairs back in 1972 when we started out. Our average turnaround (which still amazes most big city customers) is an amazingly quick 3-5 working days (unless your amp is waiting for a rare transistor manufactured in a tiny hovel-plant hidden somewhere in a Honduran rainforest). We are one of the few music shops in the area with a qualified tech-IN-HOUSE.That means we don't send your guitar amp to never-never land for two/three months to get fixed. We have our own equipped service shop on the premises with an extensive inventory of audio tubes,hardware,resistors / capacitors / transistors / switches / controls and a mind-boggling (!) library of schematics & technical reference materials compiled over the 35 years we've been toiling away in the biz!
Let's face it.Most of our competitors have actually cut back or quietly eliminated their "repair guy" to save money on their overhead & operating expenses.While this seems to be an ongoing trend,we are one of the few music shops to actually re-invest in technical training & equipment to stay on top of things.This allows us to serve your repair needs even better,leaving the other stores behind....
While todays more complex stuff isn't getting any easier to repair (let alone getting parts for some of these "things") our customers can feel secure WE take care of any problems with their gear.
When shopping around for an amp,guitar,etc,it would be worth your time (not to mention saving you some future service nightmares) to simply ask "the salesman" at some of the other music stores if you can SEE their service shop and talk with their tech department. If you encounter some strangeness to your request, or get fed some some lame excuse like-"it doesn't break down when it's new" (that one gets told alot), you might want to consider spending the extra bucks somewhere where you know it'll get repaired without a hassle. After all, who's going to repair your gear -Brad the salesman of the month or a non-existant technician? Sorry,but a 15year old part-time co-op student isn't "ready" to tackle fretwork on your prized GoldTop or McCarty,yet. We just call 'em like we see 'em.........
We are an independantly owned & operated repair facility and we don't have any favorite allegiances to any manufacturers. We can freely call 'em like we see 'em,warts & all,when it comes to amps.We presently perform non-warrantee repairs only,to tube (valve) & solid-state (transistorized) guitar & bass amps by Marshall, Traynor, Ampeg, Hiwatt, MusicMan, Fender and Laney,Mesa,SWR,Orange,THD and VOX.
Please call ahead BEFORE you bring your amp in,as our workload is constantly heavy due to requests for our custom shop setup work,guitar repairs,guitar overhauls and custom electronics work.
Our Service Shop is equipped to efficiently troubleshoot & repair your gear with the following "operating room machines, while the patient is on the table" :
- Hitachi dual trace triggered sweep oscilloscope
- Beckman digital probe multi-meters
- B&K transistor identifier/tester
- Sencore Senior transistor analyzer
- Sencore Senior Field Effect VTVM meter
- B&K digital audio function generator
- B&K digital frequency counter
- B&K and RCA vacuum tube voltmeters
- EICO dual ac & dc isolated regulated bench power supplies
- B&K digital capacitor tester
- Daetron multi-tester & component matcher
- B&K Dynamic vacuum tube tester/grader
- Peak Industries speaker tester/analyzer & PC system
- Leap Loudspeaker Design System & HarrisTech Speaker & CrossOver CAD system
- Weller temperature controlled esd solder stations
- Dremel micro & Makita compact routers & jigs
- More hand tools than we can count!
Rrrrrring! Hi Rainbow - do you guys... Yes ! Of course ,we...
- can assemble custom spec guitar/speaker/mike cables to any length you require(using Digiflex & Canare)
- install/upgrade new machine heads (we can install Shaller,Gotoh,Sperzel,Planet Waves,Grovers)
- install custom cut/hand shaped fingerboard nut,bridge saddles in bone,graphite,tusq
- guitar body routing for retro-fitting humbuckers by Dimarzio & Seymour Duncan & EMG
- install active onboard electronics/boosters/trick switching-we know a ton of tone tricks!
- install piezo pickup bridges (by Fishman & Shadow) that DON"T sound quacky,for solid-body guitars
- install piezo saddle transducer pickups(by Fishman & EPM,EMG)with/without onboard electronics,for acoustic guitars
- repair dings, dents & chips & touch-ups in finishes(happens a lot if you own a Jackson,BC Rich,etc!)
- clean,install & upgrade output jacks by Neutrik , switches by Grigsby,pots by CTS
- adjust truss rod for proper seasonal amount of warp/relief -to keep your guitar happy all year 'round!
- repair loose strap pins , loose braces & bridges,broken,cracked or sheared off (!!!) headstocks
- speaker tweaking & crossover rebuilds,edge doping,cone saturating,refoams
- re-face & reprofile worn frets to eleminate "nicks,dents & gouges" (we can work magic on your guitar!)
- replace worn out frets,partial or full refrets
- complete custom shop set-up including performance & reliability upgrades,and electrical shielding.
17. We also have developed our own proprietary process for intonating guitars that will allow much more
accuracy across the fingerboard.This process has proven to be a dramatic improvement over standard
methods used by most other shops.We now incorporate this new process into all guitars we sell in our store.
18. We also install our own custom tone switching pots for added even more versatility to your guitar or bass
19.For Godin Lg Signature,SD,Freeway guitars we offer several custom shop pkp & phase & tone switching
options(get even more versatility & bang for your bucks from your Godin!) We also do our own custom
mods for Spector basses,Epiphone,BC Rich,Fender,Schecter,ESP guitars and many,many more.
20.For Strat style,3 pkp equipped guitars we offer a completely noiseless pickup assembly, that's affordable
21.We can provide accurate detailed insurance estimates for damages or replacement purposes
22.Pickup troubleshooting & rewiring.We even re-do some else's improperly wired/incomplete/"botched" jobs
23.Mixer servicing cleaning controls and connector replacements
24.Pickguard installs/retrofits/ re-routs
25.custom assembly of guitar "kits" and parts you choose for your "pet" guitar project-we can make "it" work!
26.We are also an Authorized Retrofit Centre for the Earvana Compensated Guitar Nut System=we do it right!
We handle a lot of technical repairs most other stores are afraid to tackle!
We also stock & sell replacement tubes for guitar amps as well as replacement speakers for guitar & bass amps and PA/DJ cabinets.We also stock a slew of replacement parts,pickups and bulbs for dj lighting fx,fogger fluid,etc.
Own a pair of home stereo speakers that've given up the ghost? We bring 'em back alive. We also do cone repairs, foam edge replacements, plasticized edge treatments. We also stock replacement woofers, midranges and tweeters to revive even those generic brand home speakers (we can even make newer "adaptor" mounting plates if the need arises!). We can also custom fabricate expanded metal grilles for sound reinforcement speakers that can take a licking and a kicking as well. Did we miss something? ask!
Gilles Grignon
